Adaptability and Innovation are of the utmost importance to your plumbing business. Join Richard in this final episode of a 4-part special Potty Talk series entitled “Turning Pipe Dreams Into Reality” to learn how to position your plumbing business for long-term success.
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3 Golden Nuggets
- Ride the Trends Wave
- Hold on Loosely
- Comfort Kills
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SHOW NOTES
Running a plumbing business is not easy. You have to deal with competition, customer satisfaction, cash flow, and many other challenges. But you also have the opportunity to make a difference in people’s lives, provide a valuable service, and create a legacy for yourself and your family.
If you want to take your plumbing business to the next level, you need to be willing to learn, adapt, and grow. Here are three plumbing business tips that can help you transform your business from struggling to thriving.
- Ride the Trend Waves
The world is changing fast, and so is the plumbing industry. New technologies, new regulations, new customer expectations, and new market opportunities are constantly emerging.
If you want to stay ahead of the curve, you need to keep up with all things new in the world of tech, business, and plumbing.
One way to do that is to invest in your toolbox. Upgrade your equipment, tools, and software to make your work more efficient, effective, and safe.
For example, you can use video inspection cameras, leak detection devices, trenchless pipe repair systems, and cloud-based invoicing and scheduling software to improve your service quality and customer satisfaction.
Another way to ride the trend waves is to optimize your business. Adopt best practices, streamline your processes, and automate your tasks to reduce your costs, increase your profits, and enhance your reputation.
For example, you can use online marketing, social media, and SEO to attract more leads, referrals, and reviews.
You can also use customer relationship management (CRM) software, online booking systems, and loyalty programs to retain and delight your customers. Make sure to check out our MDP-certified power tools to find what you need!
- Empower Your Crew
Your employees are your most valuable asset. They are the ones who represent your brand, interact with your customers, and perform your services.
Without them, you cannot run your plumbing business. That’s why you need to empower your crew and make them feel valued, motivated, and engaged.
One way to empower your crew is to train them. Provide them with the skills, knowledge, and resources they need to do their job well and grow professionally.
For example, you can offer them online courses, workshops, certifications, and mentorship programs to help them learn new techniques, technologies, and trends in the plumbing industry.
Another way to empower your crew is to trust them. Don’t let your employees be dependent on you. Let them make decisions, solve problems, and handle situations on their own.
Give them the autonomy, responsibility, and authority they need to succeed. And don’t forget to praise them, reward them, and celebrate them for their achievements.
Even if they make mistakes, don’t punish them. Instead, help them learn from their oops moments and turn them into growth opportunities.
- Leave Your Comfort Zone
The last plumbing business tip we have for you is to leave your comfort zone.
If you want to grow your plumbing business, you need to be willing to push boundaries, take risks, and step into rooms that might seem “bigger” than you. You need to challenge yourself, your team, and your business to reach new heights.
One way to leave your comfort zone is to network with others. Don’t isolate yourself from the rest of the world. Connect with other plumbers, suppliers, and professionals in your industry and beyond.
Attend trade shows, events, and conferences to learn from the experts, exchange ideas, and build relationships. You never know who you might meet, what you might learn, or what opportunities you might find.
Educate yourself on new things that might be different from what you did in the good ‘ol days.
Remember, riding trends and staying up to date is critical for your growth! So let go of doing things the way you’ve always done them, and try to expand your horizons and experiment with new things!
Running a plumbing business is not easy, but it can be rewarding. If you follow these three plumbing business tips, you can turn your business from struggling to thriving. You can ride the trend waves, empower your crew, and leave your comfort zone. You can grow your business, your team, and yourself.
Richard’s Call to Action
Need a little more help? Why not join the Million Dollar Plumber Success Academy and learn everything you need to know to grow your plumbing business and have a life too–all from the comfort of your home!
