ALWAYS be hiring! But between chasing leads, managing jobs, and keeping customers happy, finding time to build your team can feel impossible. In this episode of Potty Talk, we’re joined by the team from Eddy, the all-in-one HR platform that helps plumbing business owners hire, onboard, manage, and pay employees—all in one easy system. No more juggling paperwork or stressing over payroll.

✅ Learn how to attract better techs

✅ Streamline your hiring & onboarding

✅ Keep your team happy and your business growing

Because when your people are taken care of, your business wins. Watch now and start building a stronger, smarter crew—without the headache.

🔗 Learn more about Eddy: https://milliondollarplumber.com/eddy/

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HR for Plumbing Businesses: How to Hire and Keep Great Techs

Plumbing Pros—if you’re still out there doing it all yourself, this episode of Potty Talk is your wake-up call. In episode 460, I sat down with Jordan Bogart from Eddy.com to talk about what could be the biggest blind spot in your business: recruiting.

You might think you’re in the plumbing business—but you’re not. You’re actually in two businesses: marketing and recruiting. And if you don’t get serious about building your team, you’re going to hit a growth wall fast.

Always Be Recruiting

Here’s the truth: your business can’t grow without the right people. You can be the best dang plumber in your city, but if you don’t have others out there in trucks taking care of your customers, you’re stuck.

You need to always be recruiting.

Jordan put it like this:

“If you can’t replace yourself, you can’t grow.”

He’s right. You have to get out of the truck and start thinking like a CEO. That means replacing yourself, building a team, and recruiting like your business depends on it—because it does.

The Two Biggest Recruiting Mistakes

Jordan shared two huge mistakes plumbing business owners make when it comes to recruiting:

Wasting money on job boards – Most guys are throwing thousands at Indeed and ZipRecruiter without a clear plan. Eddy simplifies all that into one platform and sends your job postings everywhere without all the extra charges.
Not using your existing team to recruit – Your current team knows great people. Tap into that. Get them to share your job postings and refer others.

These two fixes alone could change the game for your hiring.

Simplify, Simplify, Simplify

At Million Dollar Plumber, we’re all about simplifying the business of plumbing. That’s exactly why I’m such a fan of Eddy.

Their platform takes everything—job postings, interviews, background checks, onboarding, benefits—and puts it under one roof. It’s your HR department in a box.

Jordan nailed it:

“We’ve built something simple, but powerful. You could figure it out without even training—but of course, we’ll walk you through it.”

Build a Business People Want to Work For

You can’t just throw up a job post and expect great plumbers to line up. You need to create a business they actually want to be part of. That means offering benefits, showing respect, and building a culture where people feel like they matter.

As Jordan said:

“People want to feel included. They want to know you care.”

And that doesn’t mean being best friends with your crew—it means knowing their kids’ names, checking in on their lives, and treating them like people, not just labor.

Connect. Coach. Hold Accountable.

One of my favorite gold nuggets from Jordan was his management framework:

“Connect. Coach. Hold accountable.”

Simple. Powerful. True. If you want to build a world-class team, you have to master those three things.

What Sets Eddy Apart?

Eddy is more than just tech. It’s a true business power tool. Here’s why:

Simple, smart platform built by pros who know how to keep tech easy.
Affordable pricing—15–20% cheaper than the big names.
Real customer service—not a chatbot or ticket system. Real people who care about your business.

You Can’t Afford Not to Recruit

I always tell my clients: even if you spent $12,000 in a year and only got one good plumber out of it, that one tech could generate 5X that in revenue. Recruiting isn’t a cost—it’s an investment in your biggest asset.

“You can’t afford not to do it.”

Ready to Recruit the Right Way?

If this episode lit a fire under you, don’t ignore it. Whether you’re trying to get out of the truck or build a team that can scale, recruiting is the key.

Check out Eddy here and get your recruiting handled like a pro.

Want help putting all the pieces together?
Book a free strategy call with my team and we’ll help you map out your next steps, from recruiting to systemizing to scaling your business the smart way.

And don’t forget—inside my free Million Dollar Plumber Skool, we go deep on how to hire, fire, and lead like a champion.
Click here to join for free.

Your business is only as strong as your team. Build it right. Build it smart. Build it to win.