| Potty Talk Live is Back! You asked for it, and Potty Talk Live is coming at you once again—including co-host, The Lovely Laura! Join us as we dive into the best tricks, tips, and techniques to help you build and grow a thriving, self-sustaining, and highly profitable plumbing business. Whether you’re just starting out or looking to scale, we’ll be sharing real-world strategies that will take your plumbing business to the next level. Don’t miss this episode packed with actionable insights to help you succeed in the business of plumbing! |
Subscribe
Apple | Stitcher | Castbox | Spotify | Google Podcasts
Resources
3 Golden Nuggets
- The Right Price
- The Right People
- The Right Purpose
Sponsors
SupplyHouse.com is the go-to site for all your plumbing materials and supplies. With over 200,000 parts, fast shipping, and exceptional customer service, it’s the reliable choice for plumbing professionals everywhere.
SHOW NOTES
Right Price
Pricing services correctly is the first step toward sustainable business growth. When Richard and Laura calculated their Honest Hourly Rate (HHR), they discovered how much they were undervaluing their work. HHR represents the true costs of running a business, from overhead to profit margin, and helped them set rates that covered their costs while making a profit. Accurate pricing enables plumbing business owners to remain competitive without compromising on profitability.
Right People
Serving the right customers is a crucial step to building a successful plumbing business. Richard explains that residential service clients who value their time and peace of mind are more profitable for a plumbing business than traditional routes like new construction or warranty work. These ideal clients prioritize reliability over bargain pricing, making it easier for business owners to charge fair rates and focus on quality service. Working with the right clients allows for more consistent cash flow, better job satisfaction, and ultimately, a more profitable plumbing business.
Right Purpose
A business with a clear purpose and strong vision is set up for long-term success. For Richard and Laura, their purpose was to create a “freedom lifestyle” while giving back to the plumbing industry. This vision guided every business decision they made, from daily operations to growth strategies, and inspired them to help others in the field. When plumbing business owners have a clear purpose, it gives them direction, motivation, and a sense of fulfillment that goes beyond profits alone, helping them make decisions that benefit their business, clients, and the industry.
Richard’s Call to Action
Need a little more help? Why not join the Million Dollar Plumber Success Academy and learn everything you need to know to grow your plumbing business and have a life too–all from the comfort of your home!
